Employment

Have you always wanted to work for a premier top-ranked hotel? Well, this is your chance to come on board as a Revenue Manager.

Reporting directly to the Director of Sales and Marketing, the Revenue Manager oversees rooms and function space inventory and ensures inventory is allocated and restricted properly to maximize revenue and profit for the hotel. Responsible for building rates, packages, and hotel sales strategy information in the hotel’s inventory systems. The position makes pricing and positioning recommendations for the hotel. Conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position contributes to forecasts, budgets, weekly and daily projections. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities.

Key Responsibilities:

• Executing Revenue Management Projects and Strategy
• Manages room authorizations, rates and restrictions.
• Manages function space authorizations, restrictions and rental.
• Manages rooms inventory to maximize room revenue.
• Maintains the transient rooms inventory for the hotel and responsible for maximizing transient revenue.
• Releases group rooms back into general inventory and ensures clean booking windows for customers.
• Ensures that the hotel’s sales strategies are effectively implemented in the reservation system and the inventory system.
• Monitors transient and group inventory daily to ensure straight-line availability and maximization of revenue potential.
• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.
• Supports selling initiatives by working with and leading outside reservation centers.
• Uses reservations system and demand forecasting tools to determine, implement and control selling strategies.
• Initiates, implements and evaluates revenue tests.
• Ensures all hotel brand strategies will maintain and/or increase the hotel’s revenue per available room (RevPAR) and revenue per available square foot (RevPAS).
• Understands the working relationship between sales, reservations and property management systems.
• Participates in weekly/monthly/quarterly/yearly updates.
• Promotes and protects brand equity.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.
• Establishes long-range objectives and specifies the strategies and actions to achieve them.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Understands and meets the needs of key stakeholders (owners, colleagues, guests, etc.).
• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.
• Analyzing and Reporting Revenue Management Data.
• Compiles information, analyzes and monitors actual sales against projected sales.
• Creates long range forecast for rooms and catering by segment and updates forecast every period.
• Creates weekly forecast for property operations and staffing purposes.
• Conducts sales strategy analysis and refines as appropriate to increase market share.
• Maintains accurate reservation system information.
• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Generates updates on transient segment each period.
• Assists with account diagnostics process and validates conclusions.
• Provides revenue analysis functional expertise to general manager, property leadership teams and sales and marketing teams.
• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – three-month and six-month, long range and budget.
• Prepares revenue and profit opportunity analysis.
• Manages all revenue, profit and demand data associated with rooms and function space.
• Develops and/or uses analytical tools and systems to maximize revenues and profit.
• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.

Qualifications:

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.
OR

4-year bachelor’s degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.

Salary Range: $45K-60K DOE

Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid Time off.

Apply Here

Sun Mountain Lodge is a premier resort nestled in the picturesque Methow Valley of Washington State. Surrounded by stunning natural beauty, our lodge offers guests a tranquil retreat with unparalleled hospitality and outdoor adventure opportunities. We are committed to providing exceptional guest experiences while fostering a supportive and inclusive work environment for our team members.

Position Overview:

We are seeking a dedicated and experienced Human Resource Manager to join our team at Sun Mountain Lodge. The Human Resource Manager will play a key role in supporting the HR department and ensuring the effective implementation of HR policies and procedures. This position requires a strong understanding of HR best practices, excellent communication skills, and a passion for promoting a positive workplace culture.

Key Responsibilities:

Employee Relations: Serve as a trusted resource for employees regarding HR-related inquiries, concerns, and conflicts. Address employee grievances and conduct investigations as needed, ensuring fair and consistent resolution.

Performance Management: Support performance appraisal processes, including goal setting, performance evaluations, and development planning. Provide guidance to managers and employees on performance improvement strategies.

Training and Development: Identify training needs and assist in the development and implementation of training programs to enhance employee skills and knowledge. Facilitate training sessions on topics such as diversity and inclusion, safety, and customer service.

Benefits Administration: Administer employee benefits programs, including health insurance, retirement plans, and paid time off. Assist employees with benefit enrollment, changes, and inquiries.

Compliance: Ensure compliance with federal, state, and local employment laws and regulations. Stay informed about changes in labor legislation and update HR policies and procedures accordingly.

HR Administration: Maintain accurate employee records and HR databases. Prepare HR reports and analyze data to identify trends and areas for improvement. Assist with payroll processing as needed.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field. HR certification (e.g., SHRM-CP, PHR) is a plus.
• Minimum of 3 years of experience in HR roles within the hospitality industry.
• Strong knowledge of HR principles, practices, and employment laws.
• Excellent interpersonal and communication skills, with the ability to build rapport and establish trust at all levels of the organization.
• Proven ability to handle sensitive and confidential information with discretion and professionalism.
• Detail-oriented with strong organizational and time management skills.
• Knowledge in Paycom is a plus.

Benefits:

• Pay starts at 68k DOE
• Competitive salary based on experience.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and career advancement.
• Employee discounts on lodging, dining, and recreational activities at Sun Mountain Lodge.
• A supportive and collaborative work environment within a renowned hospitality destination.

As the sun sets on another vibrant summer season, we are excited to announce that we are now hiring for winter! As the temperature begins to drop and the world transforms into a winter wonderland, our team is gearing up for a season of warmth and hospitality. Whether you’re passionate about creating a cozy atmosphere in our restaurants, providing exceptional services, or ensuring our guests have a memorable winter experience, we have exciting opportunities waiting for you.  Join us as we embrace the enchanting spirit of winter and continue to make lasting memories for our valued patrons. Embrace the chill, and let’s make this winter season one to remember!

Job Summary:

As a Housekeeper at Sun Mountain Lodge, you will play a vital role in maintaining the cleanliness and comfort of our guest accommodations and public areas, ensuring an exceptional experience for our guests.

Key Responsibilities:

1. Cleaning and Maintenance

• Clean guest rooms, including changing linens, sanitizing bathrooms, and dusting.
• Maintain clean floors, common areas, and public spaces.
• Restock supplies and report maintenance issues.

2. Laundry Duties

• Collect and launder linens neatly.
• Fold and store linens neatly.
• Operate laundry equipment safely.

3. Guest Interaction

• Interact with guests professionally and assist with requests.
• Respect “do not disturb” signs and guests’ privacy.

Qualifications:

• High School Diploma or equivalent
• Previous Housekeeping experience is preferred.
• Attention to detail and ability to work independently.
• Availability to work weekends and holidays.
• Physical stamina and the ability to lift up to 20 pounds consistently and 50 pounds occasionally.
• Be able to perform pushing/pulling actions up to 15 pounds constantly, and up to 30 pounds occasionally.
• Be able to work with all cleaning products.
• Availability to work weekend and holidays.

What We Offer:

Salary Range: $16.28

Benefits: Health, Dental, Vision, Generous 401k plan with match, Possible Relocation Package and Paid time off

Apply Here

We are seeking a detail-oriented and reliable Laundry Attendant to join our team. The Laundry Attendant plays a crucial role in maintaining the highest standards of cleanliness and guest satisfaction by ensuring that all linens, towels, and other laundry items are handled and processed efficiently.

Responsibilities:

Laundry Operations:

• Sort, wash, dry, and fold linens, towels, and other laundry items according to established procedures.
• Operate commercial laundry equipment, including washing machines, dryers, and ironing machines.
• Ensure that all laundry items are properly cleaned, sanitized, and presented in excellent condition.

Inventory Management:

• Monitor and maintain inventory levels of linens and other laundry supplies.
• Report any shortages or damaged items to the supervisor promptly.
• Assist in managing the stock of cleaning supplies and inform the supervisor when reordering is necessary.

Quality Control:

• Inspect linens and other laundry items for stains, tears, or other damage before processing.
• Report any damaged or stained items to the supervisor and follow established procedures for handling such items.

Guest Service:

• Respond promptly and courteously to guest requests related to laundry services.
• Collaborate with housekeeping and other departments to ensure timely delivery of clean and high-quality linens to guest rooms.

Safety and Compliance:

• Adhere to all safety and hygiene regulations in the handling of laundry chemicals and equipment.
• Follow proper procedures for the disposal of waste and the handling of soiled linens.

Qualifications:

• Previous experience in a similar role preferred but not required.
• Ability to lift and carry heavy loads, stand for extended periods, and perform physically demanding tasks.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Excellent organizational and time-management skills.
• Good communication and interpersonal skills.
• Knowledge of proper laundry and cleaning techniques.

Pay is $16.28 per hour

Job Overview:

As a Lodge Esthetician, you will be responsible for providing a range of skincare and beauty treatments to lodge guests, ensuring a relaxing and rejuvenating experience. Your role involves promoting the lodge’s wellness offerings and contributing to the overall guest satisfaction. You will combine your expertise in skincare with excellent customer service skills to create a positive and memorable spa experience for guests.

Key Responsibilities:

• Perform a variety of skincare treatments such as facials, masks, peels, and other esthetic services.
• Tailor treatments to meet the specific needs and preferences of each guest.
• Stay updated on the latest skincare trends and products to enhance the spa’s offerings.
• Conduct thorough consultations with guests to understand their skincare concerns, preferences, and any contradictions.
• Stay informed about the skincare products used in the spa and promote their benefits to guests.
• Maintain a clean and organized workspace, adhering to hygiene and sanitation standards.
• Assist in developing and implementing promotional activities to increase awareness and participation in the lodge’s spa and services.

Qualifications:

• State licensure as a licensed esthetician
• Proven experience as an esthetician, preferably in a spa or lodge setting
• Strong knowledge of skincare products, treatments, and industry trends.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Customer-focused mindset with a passion for delivering exceptional spa experiences.

Pay is 40% commission and min wage or admin tasks

The Houseman at our lodge plays a vital role in maintaining the overall cleanliness, organization, and functionality of our premises. This position involves supporting the housekeeping team and ensuring that all areas of the lodge are well-maintained, lean, and ready to provide exceptional service to our guests. The Houseman will be responsible for assisting with various tasks that contribute to the smooth operation of the lodge and the satisfaction of our guests.

Key Responsibility:

• Assisting the housekeeping staff in maintaining the cleanliness and orderliness of all lodge areas, including guest rooms, public spaces, and back of house areas.
• Ensuring that all corridors, lobbies, and other public areas are kept clean, tidy, and well-maintained.
• Handling transportation of linens, towels, and other housekeeping supplies to and from designated areas.
• Collecting and disposing of trash and waste materials in accordance with established procedures.
• Performing regular maintenance checks and promptly reporting any maintenance issues or safety hazards to the appropriate department.
• Supporting the setup and breakdown of various events, meetings, or functions hosted at the lodge.
• Assisting with the movement of furniture, equipment, and other items as needed.
• Providing excellent customer service by responding to guest inquiries, requests, and concerns in a courteous and professional manner.
• Collaborating with other departments, such as front office and maintenance, to ensure seamless operations and guest satisfaction.
• Adhering to all safety and sanitation policies and procedures to maintain a safe and healthy environment for guests and staff.

Qualifications:

• Previous experience in a similar role within the hospitality industry is preferred.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment.
• Physical stamina and the ability to perform tasks that involve lifting, bending, and standing for extended periods.
• Excellent communication and interpersonal skills.
• A proactive attitude and the ability to work both independently and as a part of a team.
• Basic knowledge of safety and sanitation practices.
• Flexibility to work a variety of shifts, including weekend and holidays.

Pay starts at $15.74.

We offer Health, Dental, Vision, Generous 401k plan with a match, along with Paid time off for full time/permanent employees.

Apply Here

Company Overview:

Sun Mountain Lodge is a prestigious and well-established lodge nestled in the stunning North Cascades of Washington State. Surrounded by the beauty of nature and offering world-class hospitality, we provide our guests with a memorable experience that celebrates the splendor of the outdoors. We are currently seeking a skilled and dedicated Maintenance- Tech to join our team and help maintain the lodge’s infrastructure and facilities.

Position Overview:

As a Maintenance Technician at Sun Mountain Lodge, you will play a vital role in ensuring the smoother operation and upkeep of our lodge. You will be responsible for conducting routine maintenance, repairs, and improvements to preserve the lodge’s physical assets. The ideal candidate should have a strong background in maintenance and a passion for creating a safe and comfortable environment for guests.

Key Responsibilities:

1. General Maintenance: Perform routine maintenance tasks such as plumbing, electrical repairs, carpentry, and HVAC system maintenance to ensure the lodge’s facilities are in excellent working condition.
2. Emergency Repairs: Respond promptly to emergency maintenance requests to address issues that may affect guest safety or comfort.
3. Preventative Maintenance: Implement a preventative maintenance schedule to proactively address potential issues and extend the lifespan of equipment and facilities.
4. Landscape Maintenance: Maintain the lodge’s outdoor areas, including gardens, trails, and recreational facilities, ensuring they are safe, clean, and visually appealing.
5. Equipment and Appliance Repair: Troubleshoot, repair, and maintain equipment and appliances in guest rooms, common areas, and staff facilities.
6. Inventory Management: Keep track of maintenance supplies and equipment inventory, ensuring adequate stock levels for routine and emergency repairs.
7. Safety Compliance: Adhere to safety protocols and guidelines, ensuring that all maintenance activities are conducted safely and in compliance with local regulations.
8. Guest Interaction: Interact with guests professionally and courteously, addressing the maintenance concerns promptly and effectively.
9. Reporting: Maintain accurate records of maintenance activities, including work orders, repairs, and expenses. Provide regular maintenance reports to lodge management.
10. Collaboration: Collaborate with other lodge departments to ensure that maintenance tasks are completed efficiently and with minimal disruption to guests.

Qualifications:

• Experience as a maintenance technician, preferably in a hospitality or lodge setting
• Strong knowledge of maintenance procedures, including electrical, plumbing, HVAC, and carpentry.
• Physical stamina and the ability to lift heavy objects and work in various weather conditions.
• Excellent problem-solving skills and attention to detail.
• Knowledge of safety regulations and practices.
• Be able to read and understand product and equipment labels, instructions, warnings, and directions, and have legible handwriting skills.
• Valid Washington State Drivers License and be insurable.

How to Apply:

If you are a skilled Maintenance Technician with a passion for maintaining and enhancing lodge facilities in a natural setting, we invite you to apply for this position at Sun Mountain Lodge.

Apply Here

Salary: It starts at $17 DOE

Benefits: Health, Dental, Vision, Generous 401k plan with match, Possible Relocation Package and Paid time off

Responsibilities:

• Perform general cleaning duties to maintain the cleanliness and sanitation standards of the lodge premises.
• Sweep, mop, and vacuum floors regularly to ensure a tidy and presentable environment.
• Dust and polish furniture, fixtures, and surfaces to maintain a clean and appealing atmosphere.
• Clean and disinfect restrooms, replenish supplies, and ensure a high standard of hygiene.
• Empty trash bins and dispose of waste in accordance with established procedures.
• Monitor and replenish cleaning supplies, notifying management when inventory is low.
• Assist in setting up and cleaning banquet and event spaces needed.
• Handle minor maintenance tasks such as changing light bulbs and reporting larger issues to the maintenance team.
• Follow safety protocols and use cleaning equipment in a safe and efficient manner.
• Collaborate with other staff members to ensure seamless operations and a welcoming environment for guests.

Qualifications:

• Previous janitorial or custodial experience is preferred.
• Reliable Transportation is necessary.
• Ability to work independently and efficiently during evening hours.
• Strong attention to detail and a commitment to maintain cleanliness standards.
• Physical ability to lift and move objects, stand for extended periods, and perform repetitive tasks.
• Excellent communication skills and a positive attitude.
• Flexibility to work weekends and holidays as needed.
• Knowledge of proper cleaning techniques and safe use of cleaning equipment.
• High school diploma or equivalent.

What we Offer:

• Pay is $17.00
• Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

Apply Here

Sun Mountain Lodge is seeking an enthusiastic and customer-oriented individual to join our team as a Bartender. As a Bartender, you will be responsible for creating a welcoming atmosphere for our guests.

Job Duties:

• Greet guests with a warm and friendly demeanor upon their arrival.
• Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and specialty drinks, following established recipes and guest preferences.
• Provide friendly and attentive customer service, engaging with guests to ensure their needs and preferences are met while maintaining a welcoming and hospitable atmosphere.
• Process a comprehensive understanding of the beverage menu, including ingredients, flavors, and pairing, to make informed recommendations to guests.
• Accurately take and process beverage orders, ensuring prompt and efficient service while complying with responsible alcohol service regulations.
• Monitor and maintain inventory levels of alcoholic and non-alcoholic beverages, garnishes, and supplies, and place orders as needed to ensure a well-stocked bar.
• Maintain a clean and organized bar area, including the proper cleaning of glassware, utensils, and equipment, and adhere to health and safety guidelines.
• Handle cash and credit card transactions accurately, maintain a cash drawer, and settle payments in compliance with lodge procedures.
• Suggest additional menu items, promotions, or special offerings to enhance the guest experience and increase sales.
• Stay updated on industry trends and attend training sessions as required to continuously improve bartending skills.

Qualifications:

• Previous bartending experience in a hotel, lodge, restaurant, or similar hospitality environment is preferred.
• Strong knowledge of mixology, cocktail preparation, and beverage presentation.
• Excellent communication and interpersonal skills, with a friendly and outgoing personality.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Physical stamina and the ability to stand for extended periods and lift moderate weights (e.g., cases of beverages).
• Flexibility in work hours, including evenings, weekends, and holidays.

Salary Range:

$15.75 -$17.00 per hour plus tips.  Average rate of pay with tips is around $25-$35 per hour.

Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

Apply Here

We are seeking a skilled and enthusiastic Banquet Bartender to join our banquet team at Sun Mountain Lodge. The Banquet Bartender will be responsible for preparing and serving alcoholic and non-alcoholic beverages for guests during weddings, conferences, and special events. This position requires a strong knowledge of mixology, excellent customer service skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Beverage Preparation: Prepare a variety of alcoholic and non-alcoholic beverages, including cocktails, mixed drinks, beer, and wine, according to established recipes and guest preferences.
• Customer Service: Provide friendly and attentive service to guests, taking orders accurately and efficiently, and ensuring a positive and memorable dining experience.
• Menu Knowledge: Familiarize yourself with the beverage menu offerings and be able to make recommendations to guests based on their preferences and event theme.
• Bar Set-Up and Maintenance: Set up and maintain the bar area before, during, and after events, including stocking bar supplies, cleaning glasses and utensils, and ensuring cleanliness and organization.
• Team Collaboration: Work closely with the banquet team, servers, chefs, and event coordinators to coordinate beverage service and ensure guest satisfaction.
• Compliance: Adhere to all relevant liquor laws and regulations, including checking identification to verify legal drinking age and refusing service to intoxicated guests.
• Cash Handling: Process payment transactions accurately, handle cash and credit card payments, and maintain an organized cash register throughout events.
• Problem Resolution: Address guest complaints or issues with professionalism and escalate to management as needed to ensure guest satisfaction.

Qualifications:

• Previous experience as a bartender in a banquet or hospitality setting is preferred but not required. We are willing to train candidates with a positive attitude and a willingness to learn.
• Strong knowledge of mixology, including the ability to prepare a variety of cocktails, mixed drinks, and other beverages.
• Excellent customer service and interpersonal skills, with a friendly and outgoing personality.
• Ability to work efficiently in a fast-paced environment while maintaining a high level of professionalism.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• Physical stamina to stand for extended periods and lift trays or equipment as needed.

Pay starts at $16.28 plus tips

Must have or acquire food handler and alcohol serve permit (bartenders).

Food Worker Card | Washington State Department of Health

Get an Alcohol Server Permit | Washington State Liquor and Cannabis Board

Sun Mountain Lodge is seeking enthusiastic and customer-oriented individuals to join our team as a Server. As a Server you provide exceptional service, take orders, and ensure an enjoyable dining experience. This position is vital in maintaining our high standards of customer satisfaction and operational efficiency.

Job Duties for Servers:

• Welcome guests, present menus, and take orders accurately.
• Recommend food and beverage items to enhance the dining experience.
• Serve food and drinks promptly and accurately, following proper service etiquette.
• Ensure guests have everything they need throughout their meal.
• Handle payment transactions accurately.
• Monitor table turnover and communicate with the host/hostess for seating availability.
• Assist with setting up and breaking down tables.

Qualifications for Server:

• Previous serving experience in a restaurant or similar establishments.
• Knowledge of food and beverage menu items.
• Excellent communication and interpersonal skills.
• Ability to work in a fast- paced environment while maintaining attention to detail.
• Strong teamwork and problem-solving skills.
• Familiarity with POS systems for order processing.
• Responsible alcohol service certification (if applicable)

Physical Requirements:

• Ability to stand and walk for extended periods of time.
• Lift and carry trays or items up to 40 pounds.
• Ability to work in a busy and sometimes high-stress environment.

Schedule:

• Flexible scheduling, including evenings, weekends and holidays may be required.

Salary Range:

$16.28 per hour plus tips. Average rate of pay with tips is around $25-$35 per hour

Apply Here

We are seeking enthusiastic and customer-focused individuals to join our banquet team as Banquet Servers. The Banquet Server plays a crucial role in delivering outstanding dining experiences to our guests during weddings, conferences, and special events. This position requires excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Set-Up and Breakdown: Assist with the set-up and breakdown of banquet rooms, including arranging tables, chairs, linens, and tableware according to event specifications.

• Service Excellence: Provide professional, attentive, and friendly service to guests throughout events, including serving food and beverages, clearing tables, and replenishing supplies as needed.

• Menu Knowledge: Familiarize yourself with the menu offerings and be able to answer guest questions regarding food and beverage options.

• Team Collaboration: Work closely with the banquet team, chefs, and event coordinators to ensure seamless execution of events and timely service to guests.
  

• Adherence to Standards: Follow established service standards, including proper serving techniques, food safety protocols, and dress code guidelines.

• Customer Satisfaction: Anticipate and respond to guest needs promptly and courteously, ensuring a positive and memorable dining experience.

• Cleanliness and Organization: Maintain cleanliness and organization in banquet areas, including keeping serving stations stocked and tidy throughout events.

• Problem Resolution: Handle guest complaints or issues with professionalism and escalate to management as needed to ensure guest satisfaction.

Qualifications:

• Previous experience in banquet service or a similar hospitality role is preferred but not required. We are willing to train candidates with a positive attitude and a strong work ethic.
• Excellent communication and interpersonal skills, with a friendly and outgoing personality.
• Ability to multitask and work efficiently in a fast-paced environment while maintaining a high level of professionalism.
• Strong attention to detail and a commitment to delivering exceptional service to guests.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• Physical stamina to stand, walk, and lift trays or equipment for extended periods.

Pay starts at $16.28 plus tips

Must have or acquire food handler and alcohol serve permit (bartenders).

Food Worker Card | Washington State Department of Health

Get an Alcohol Server Permit | Washington State Liquor and Cannabis Board

Sun Mountain Lodge is seeking enthusiastic and customer-oriented individuals to join our team as a Host. As a Host you will be responsible for creating a welcoming atmosphere for our guests. This position is vital in maintaining our high standards of customer satisfaction and operational efficiency.

Job Duties for Hosts:

• Greet guests with a warm and friendly demeanor upon their arrival.
• Manage reservations and seating assignments efficiently.
• Maintain an organized and clean lobby area.
• Communicate with servers and kitchen staff to ensure efficient turnover.
• Assist answering phone calls.
• Address guest inquiries and provide information about the menu.
• Collaborate with team members to ensure a smooth dining experience.

• Previous experience in a customer service role
• Previous restaurant experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• High school diploma or equivalent

Physical Requirements:

• Ability to stand and walk for extended periods of time.
• Lift and carry trays or items up to 40 pounds.
• Ability to work in a busy and sometimes high-stress environment.

Schedule:

• Flexible scheduling, including evenings, weekends and holidays may be required.

Salary Range:

$16.28 per hour plus tips. 

Apply Here

We are seeking a skilled and experienced Sous Chef to join our culinary team. The Sous Chef will play a key role in supporting the Executive Chef in planning, organizing, and executing culinary operations. From the formal Dining Room to the Wolf Creek Bar, the Sous Chef will contribute to creating unforgettable dining experiences that exceed our guests’ expectations.

Responsibilities:

• Collaborate with the Head Chef on menu planning and development.
• Manage kitchen operations, overseeing staff and ensuring efficiency.
• Lead food preparation to maintain high standards of quality and presentation.
• Monitor inventory levels and place orders for supplies.
• Enforce health and safety standards in the kitchen.

Qualifications:

• Proven experience as a Sous Chef.
• Culinary degree or relevant certification.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.

Pay starts at $67,725 per year.

We offer Health, Dental, Vision, Generous 401k plan with a match, along with Paid time off for full time/permanent employees.

We are seeking a skilled and experienced Banquet Sous Chef to join our culinary team. The Banquet Sous Chef will play a key role in ensuring the success of our banquet and catering events by assisting the Executive Chef in planning, organizing, and executing culinary operations. From intimate gatherings to grand celebrations, the Banquet Sous Chef will contribute to creating unforgettable dining experiences that exceed our guests’ expectations.

Responsibilities:

• Collaborate with the Executive Chef on menu planning and development.
• Oversee food preparation and banquet events, ensuring adherence to quality and presentation standards. Direct and supervise culinary staff in the execution of recipes and plating techniques.
• Assist in managing day-to-day kitchen operations, including inventory management, ordering supplies, and maintaining food safety standards.
• Work closely with the Banquet Manager and event planning team to coordinate menu selections, dietary requirements, and special requests for banquet events. Ensure timely and efficient execution of food service during events.
• Provide guidance and training to culinary team members, fostering a culture of excellence, creativity, and continuous improvement. Lead by example, demonstrating culinary techniques and best practices.
• Uphold health and safety regulations and sanitation standards in accordance with local health codes and company policies. Ensure proper handling, storage, and disposal of food items to maintain a clean and safe kitchen environment.

Qualifications:

• Proven experience as a Sous Chef or Senior de Partie in a high – Volume banquet or catering environment.
• Culinary degree or relevant certification.
• Strong leadership and communication skills.
• Strong knowledge of banquet and catering operations, including menu planning, food preparation, and presentation.
• Proficiency in managing kitchen staff, delegating tasks, and fostering a collaborative team environment.
• Excellent organizational
• Effective communication skills, with the ability to interact professionally with guests, colleagues, and vendors
• Flexible schedule, including evenings, weekends, and holidays, to accommodate banquet events.

Pay starts at $67,725 per year.

We offer Health, Dental, Vision, Generous 401k plan with a match, along with Paid time off for full time/permanent employees.

We are seeking a skilled and enthusiastic AM Cook to join our culinary team at Sun Mountain Lodge. The AM Cook will be responsible for preparing and cooking breakfast and lunch dishes to the highest standards of quality and presentation. This position requires creativity, attention to detail, and a passion for delivering exceptional dining experiences to our guests.

Key Responsibilities:

• Menu Preparation: Prepare and cook a variety of breakfast and lunch dishes, including but not limited to eggs, pancakes, sandwiches, soups, salads, and daily specials.
• Recipe Adherence: Follow recipes and culinary standards to ensure consistency in flavor, appearance, and portion size.
• Food Safety: Adhere to food safety and sanitation guidelines at all times, maintaining a clean and organized work station.
• Timely Execution: Coordinate with the kitchen team to ensure timely preparation and service of breakfast and lunch items.
• Ingredient Management: Monitor food inventory levels and assist in ordering supplies as needed to maintain adequate stock.
• Menu Development: Collaborate with other kitchen staff to develop new breakfast and lunch menu items and specials.
• Quality Assurance: Conduct quality checks on ingredients and finished dishes to ensure they meet our standards of excellence.
• Special Events: Assist with special events and catering functions as required, contributing to the success of each event through your culinary expertise.

Qualifications:

• Proven experience as a Cook or similar role in a high-volume kitchen environment, preferably with breakfast and lunch preparation experience.
• Strong culinary skills, with proficiency in preparing and cooking a variety of dishes from scratch
• Knowledge of food safety and sanitation regulations, with a commitment to maintaining a clean and hygienic work environment.
• Excellent communication and teamwork skills, with the ability to thrive in a fast-paced kitchen setting.
• Creativity and a passion for culinary arts, with a willingness to contribute ideas for menu development and improvement.
• Flexibility to work early mornings, weekends, and holidays as needed to support the operational needs of the lodge.
• Culinary degree or relevant certification is a plus.

Pay starts at $18 per hour

We are seeking a skilled and passionate Line Cook to join our dynamic culinary team at Sun Mountain Lodge.  The ideal candidate should possess a background in food preparation, a keen eye for detail, and the ability to work efficiently in a fast-paced environment. As a line cook, you will be responsible for assisting in the preparation. Cooking and presentation of meals in accordance with the lodge’s standards. This role requires a dedication to maintaining high levels of cleanliness and adherence to food safety regulations.

Key Responsibilities:

• Assist the Head Chef and Sous Ched in preparing and cooking high-quality dishes based on seasonal menus and special requests from guests.
• Ensure all food preparation meets the lodge’s culinary standards and follows prescribed recipes.
• Coordinate food orders with the kitchen staff and communicate effectively to ensure timely and efficient delivery of meals.
• Maintain a clean and organized work environment, including the proper storage of food and adherence to sanitation standards.
• Collaborate with the kitchen team to develop and implement new menus, considering dietary and nutritional requirements.
• Monitor food stack and communicate any shortages to the Head Chef in a timely manner to ensure smooth kitchen operations.
• Adhere to all health and safety standards while handling food, including proper use of kitchen equipment and adherence to safety procedures.
• Assist in the training of new kitchen staff, ensuring they understand their roles and responsibilities within the kitchen.

Qualifications:

• Proven experience as a Lone Cook or relevant in a fast-paced kitchen environment.
• Solid knowledge of various cooking methods, ingredients, equipment, and procedures.
• Ability to work efficiently under pressure and in a fast-paced environment.
• Strong attention to detail and excellent time management skills.
• Understanding of proper food handling and sanitation standards.
• Ability to work collaboratively in a team-oriented environment.
• Excellent communication and interpersonal skills.

What we Offer:

• Pay is $18-$21
• Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

Sun Mountain Lodge is currently seeking a motivated and detail-oriented Prep Cook to join our culinary team. The ideal candidate will be responsible for preparing high-quality ingredients and assisting in the preparation of dishes according to our established recipes and standards. The Prep Cook will work closely with the kitchen team to ensure smooth and efficient food preparation processes, contributing to the overall exceptional dining experience we offer to our guests.

Key Responsibilities:

• Assist in the preparation of ingredients for cooking, including washing, peeling, cutting, and portioning various foods.
• Measure and assemble ingredients for menu items according to specified recipes and portion control standards.
• Assist in the cooking of menu items under the supervision of the kitchen’s management team.
• Maintain a clean and organized work area, including proper storage of food, utensils, and equipment.
• Ensure all food preparation is in compliance with health and safety regulations and quality standards.
• Support the kitchen staff in ensuring the timely delivery of food to the line cooks and chefs.
• Assist in inventory management by monitoring stock levels and reporting shortages to the Head Chef or management.
• Collaborate with the kitchen team in developing and testing new recipes and menu items.
• Follow proper food handling procedures to maintain the freshness and quality of ingredients.

Qualifications:

• Proven experience working as a Prep Cook or in a similar role in a professional kitchen environment.
• Familiarity with kitchen equipment and utensils, including knives, slicers, and food processors.
• Understanding of various cooking techniques and food safety practices.
• Ability to work efficiently in a fast-paced environment and high-pressure environment.
• Strong attention to detail and organizational skills.
• Excellent communications and teamwork abilities.
• Knowledge of health and safety regulations related to food preparation and handling.

What we Offer:

• Pay – $18-$19 per hour
• Benefits: Health, Dental, Vision, Generous 401k plan with match, Possible Relocation Package and Paid time off

Apply Here

As the sun sets on another vibrant summer season, we are excited to announce that we are now hiring for winter! As the temperature begins to drop and the world transforms into a winter wonderland, our team is gearing up for a season of warmth and hospitality. Whether you’re passionate about creating a cozy atmosphere in our restaurants, providing exceptional services, ensuring our guests have a memorable winter experience, we have exciting opportunities waiting for you.  Join us as we embrace the enchanting spirit of winter and continue to make lasting memories for our valued patrons. Embrace the chill, and let’s make this winter season one to remember! 

Open Position:  NIGHT AUDITOR PT/FT

Job Summary:

The Night Auditor at Sun Mountain Lodge plays a crucial role in ensuring the financial accuracy and smooth operation of the Lodge during overnight hours. This position is responsible for handling various financial transactions, reconciling accounts, and providing exceptional guest service, all while maintaining the highest level of professionalism and confidentiality.

Key Responsibilities:

1. Financial Duties:

• Conduct the nightly audit process, including balancing and reconciling all resort revenue streams, such as room revenue, food and beverage, and other outlets.
• Verify the accuracy of all guest transactions, including room charges, cash payments, credit card transactions, and discounts
• Prepare and distribute daily financial reports and summaries to the management team.
• Address discrepancies or errors promptly and report them to the appropriate department.

2. Guest Services:

• Provide a warm and welcoming environment for late-arriving and departing guests, offering assistance and answering inquiries as needed.
• Handle check-ins and check-outs for guests arriving or departing during the night shift.
• Respond to guest requests and concerns, resolving issues or escalating them to the appropriate department when necessary.

3. Security and Safety:

• Monitor the security cameras and ensure the safety and security of guests and the property during the night
• Conduct routine safety checks and report any suspicious activity or incidents to the proper authorities

4. Administrative Tasks:

• Update and maintain guest records and reservations in the property management system
• Assist with the preparation of the daily schedule for housekeeping and maintenance staff.
• Perform various clerical duties such as answering phones, responding to emails, and handling paperwork

5. Cash Handling

• Safely handle cash, checks, and credit card transactions
• Prepare cash deposits and ensure the accuracy of cash drawer balances.
• Follow resort policies and procedures for secure cash handling and reporting.

6. Communication

• Maintain effective communication with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience.
• Relay important information to the daytime front office team and management.

7. Compliance and Reporting:

• Ensure compliance with all resort policies, procedures, and industry regulations.
• Prepare and submit required financial and operational reports to management.

Qualifications:

• High school diploma or equivalent; college coursework in accounting or hospitality is a plus
• Previous experience in night audit, accounting, or front desk operations is preferred
• Proficiency in property management systems and accounting software.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Ability to work independently and handle responsibility during night shifts.
• Basic knowledge of security protocols and emergency procedures.

The Night Auditor plays a pivotal role in maintaining the financial integrity of the resort while ensuring guest satisfaction during the late-night hours. This position requires a diligent and responsible individual who can balance financial tasks with excellent guest service skills. If you are someone who thrives in a nighttime environment, values accuracy, and enjoys providing exceptional service, we welcome your application to join our team.

Salary Range :  $19-$23 per hour

Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

Apply Here

Sun Mountain Lodge is seeking enthusiastic and customer-oriented individuals to join our team as Front Desk Associates. As a Front Desk Associate you will be responsible for creating a welcoming atmosphere for our guests’ exceptional service. This position is vital in maintaining our high standards of customer satisfaction and operational efficiency.

Job Summary:

As a Front Desk Associate, you will be the first point of contact for our guests and play a crucial role in ensuring their overall resort experience is exceptional. Your responsibilities will include providing exceptional customer service, efficiently handling guest inquiries and requests, and assisting with administrative tasks to support the smooth operation of the front desk.

Job Duties:

• Greet and welcome guests upon arrival with a friendly and professional demeanor.
• Check- In and Check-Out guests efficiently, ensuring accurate billing and payment process.
• Provide information to guests about lodge amenities, services and attractions.
• Handle guest inquiries, requests, and special accommodations with promptness and courtesy.
• Assist in resolving guest complaints or issues to their satisfaction.
• Maintain the front desk area in a neat and organized manner.
• Process guest registration cards and ensure all required information is collected.
• Answer phone calls, respond to emails, and handle guests correspondence professionally

Qualifications:

• High school diploma or equivalent
• Previous experience in a customer service or front desk role is preferred.
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational skills
• Ability to handle stressful situations in a high-volume atmosphere, calmly and professionally.
• Available to work flexible hours, including weekends and holidays.
• Must be able to stand for a long period of time.

Salary Range:

$17.00 – $20.00 per hour DOE

Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off

Apply Here

We are seeking a skilled and dedicated Teamster/Wrangler to join our lodge team. As a Teamster/Wrangler, you will play a crucial role in ensuring the smooth operation of our lodge facilities, particularly in managing and caring for the horses used for various activities. This position requires a combination of strong teamwork, animal handling skills, and a deep understanding of lodge operations.

Responsibilities:

            Horse Care:

1. • Feed, groom, and provide general care for horses.
   • Monitor and maintain the health and well-being of all lodge horses.
   • Administer necessary medications and treatments under veterinary guidance.

Trail Riding:

1. • Lead trail rides for lodge guests, ensuring a safe and enjoyable experience.
   • Instruct guests on proper riding techniques and safety protocols.
   • Conduct pre-ride briefings and ensure all riders are equipped with necessary gear.

Teamster Duties:

1. • Operate and maintain horse-drawn wagons or carriages for lodge events.
   • Assist in the transportation of supplies and equipment around the lodge premises.

Lodge Maintenance:

1. • Collaborate with lodge maintenance staff for general upkeep and repairs.
   • Ensure cleanliness and orderliness of horse stables and related facilities.

Customer Service:

1. • Interact with lodge guests in a friendly and professional manner.
   • Address guest inquiries and concerns regarding horse-related activities.

Safety Compliance:

1. • Enforce safety protocols and guidelines for both guests and staff.
   • Participate in regular safety training sessions.

Equipment Maintenance:

1. • Maintain and repair horse-riding equipment, saddles, and harnesses.
   • Keep track of inventory and report any equipment issues promptly.

Qualifications:

• Previous experience working with horses and a strong understanding of equine care.
• Proven ability to lead trail rides and manage horse-drawn vehicles.
• Excellent communication and interpersonal skills.
• Physical fitness and stamina to handle the demands of outdoor and manual work.
• Basic knowledge of lodge operations and maintenance.
• Customer service-oriented with a positive attitude.
• Willingness to work flexible hours, including weekends and holidays.

Education and Certification:

• High School Diploma or equivalent.
• Certification in equine care or related field is a plus.

What We Offer:

Salary Range: $19.00 – $20.00 Plus Tips

Benefits: Health, Dental, Vision, Generous 401k plan with match, and Paid time off