Lodge Policies
Room Info & Policies
Rooms are subject to Washington State sales tax, currently 10.2%. Children 12 and under stay free in parents’ room. Guest rooms are smoke free and television free. All guest rooms are non-smoking. Check-in: 4:00 p.m. Checkout: 11:00 AM. All rates based on single or double occupancy. Additional persons 13 or over in room: $30 each. Cribs and roll-aways are available (space permitting). Sun Mountain Lodge charges a $23 per room per night resort fee. A portion of this fee goes to help support the Shafer Museum in Winthrop. Most of our rooms are television-free. Sorry, no pets at the main Lodge area. Most of the Patterson Lake Cabins are “Fido Friendly”. (Please see more detailed information under “Pets” below.) The Methow Valley does offer a boarding kennel: Aspen Kennels.
Early Arrivals & Departures
Departures: Check-in: 4p.m. Check-out: 11:00 AM. While we attempt to accommodate early check-ins, this is not guaranteed. Early arrivals are welcome to use our facility prior to check-in while room is being prepared for arrival. Early departures require full payment unless we are able to rent the room to others.
Guaranteed Reservations & Policies
A deposit on reservations equal to one night’s room rate, plus tax, per room reserved, is required.
Cancellation Policies
Notice of cancellation must be given 21 days prior to arrival date or deposit/prepayment is forfeited.
Credit Cards
Visa, Mastercard, American Express, Discover and Diner’s Club accepted. Until reservation is confirmed, all prices are subject to change.
Promotions and Partner Programs
If you booked at a discounted rate using one of our promotions or partner programs (for example: AAA, Groupon, or Passport), you will need to provide further details when checking in. Examples of what we need include:
- Your AAA membership card
- Your Groupon, either printed or on your mobile device
Accessibility
Sun Mountain Lodge provides ADA accessible guest rooms. To inquire or reserve an ADA accessible room, please contact our Reservations Office at: 509.996.2211. Our dining options are ADA accessible, as are most of our meeting areas.
Drone Use
Unmanned Aerial Systems (UAS)
Out of safety concerns for guests, employees, and resort property, as well as concerns for individual privacy, Sun Mountain Lodge (“Resort”) prohibits the operation or use of unmanned aerial systems (UAS), or drones, by anyone – including recreational users and hobbyists – without prior written authorization from the Resort. This prohibition includes drones used for any purpose whatsoever, whether filming or videotaping, for commercial or personal purposes, or by media or journalists operating above or within the area boundaries.
This prohibition extends to any drones launched or operated from Resort property, as well as drones launched from private property outside of the Resort but flying within Resort boundaries and/or above Resort facilities, including the Patterson Lake Cabins, both anywhere on the mountain and in the surrounding area.
If drone use is authorized by Sun Mountain Lodge for an event, such use must be in accordance with Federal Aviation Administration (FAA) rules and regulations, local law enforcement, and US Forest Service rules, as well as those policies separately established by the Resort. The FAA Summary of Small Unmanned Aircraft Rule (Part 107) is available here. The required authorizations, regulations and rules generally require an application to the FAA, FAA certification, substantial training, and many restrictions covering safety and national security, and other requirements.
Any authorized operation of aerial drones may be governed by Federal Aviation Administration (FAA) rules and regulations, local law enforcement and/or U.S. Forest Service rules, as well as those policies separately established by Sun Mountain Lodge, which may include certification, training, insurance coverage, indemnification requirements and waivers or releases of liability.
Any violation of this policy may involve suspension of your access privileges, in addition to penalties or other actions that may be taken by any of the other regulatory agencies noted above, as well as confiscation of any equipment, and may subject violators to any damages, including but not limited to, damages for violations of privacy and/or physical or personal injuries, or regulatory fines and legal fees.
Please contact the General Manager at 509.996.2211 or bcharlton@sunmountainlodge.com for questions.
Pets
Our guests are now able to bring their favorite canine family members along on their vacation to the Patterson Lake Cabins!
Sun Mountain Lodge will provide a special bed (with a removable, washable cover); a fold-up crate to rent for $25 if the guest forgot to bring theirs, food and water bowls, as well as a map showing the local pet-friendly trails, and a special toy for Fido.
All of the cabins *except* #612 and #613 are pet-friendly. Guests will be required to fill out a Dog Waiver upon registration as well as pay a $75 per day Fido Fee. Some restrictions apply – some breeds will not be allowed. More information is available here. Please contact our Reservations Department with any questions.
Pets of any kind are not allowed at the main Sun Mountain Lodge facilities.
(This does not include service animals.)
The Methow Valley does offer a boarding kennel: Aspen Kennels.
Privacy Policy
Lodge guestrooms feature either stunning views of the North Cascades or sweeping territorial views of the Methow Valley and the National Forest. A few Lodge Valley rooms have obstructed views. All of our guestrooms are tastefully appointed with original artwork and hand-crafted wood furniture made by local artisans.
The gift shop is GREAT!! Lots of new and edgy stuff that's actually affordable.
- Martha L
There is no place else in the Methow where the views are more expansive and the air more crisp.
- Daryl R
WOW! This place is incredible! The ambiance is unbelievable. The Lodge is amazing everywhere you look.
- Martha L
Very comfortable, relaxing, scenic. Good food, great views, friendly staff. A great place to disconnect from the "rat race."
- Scott M
The lodge staff are very welcoming and have excellent customer service. This was a wonderful getaway and I can't wait to come back!
- Rose B.